October 2025: New PSA API Permissions Needed
Need PSA Permissions for upcoming Tech Stack Module (and Ticket Priority for CW)Avoid errors by adding the following permissions to your PSA API User used by Propel.
AutotaskPSA
Upcoming Tech Stack Module: Inventory / Object Permissions / Products / View: All
See all required permissions: https://support.propelyourmsp.com/portal/en/kb/articles/how-to-create-an-autotask-api-user
See all required permissions: https://support.propelyourmsp.com/portal/en/kb/articles/how-to-create-an-autotask-api-user
ConnectWise Manage
Upcoming Tech Stack Module: Procurement / Product Catalog / Inquire Level : All
Service Ticket Priority : Table Setup (customize) / Service / Priority
See all required permissions: https://support.propelyourmsp.com/portal/en/kb/articles/how-to-create-a-connectwise-manage-api-member-key
HaloPSA
Upcoming Tech Stack Module: Feature Access / Products (or Items) Access Level / Read Only
See all required permissions: https://support.propelyourmsp.com/portal/en/kb/articles/how-to-create-a-halopsa-api-user
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How to create a ConnectWise Manage API Member Key?
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