Propel Your MSP is updated frequently. When updates are deployed, a new entry is added to this changelog here.
New Feature: Add Project Types to Project Templates and Projects Opportunities
New Features
- Add Project Types to both Project Templates and Project Opportunities. This helps regrouping projects into categories to better communicate to the client.
Project Types is an account-wide list and can be modified from the "Template/Project Templates" screen by Admins
For CW PSA: "PSA Opportunity Types" are available as Project Types.
The Project Template "category" was left is place for backward compatibility but it is only used as a "folder" structure for the Project Templates
Improvements
- Simplify MS Word report Project Summary columns to reduce cell wrapping
- Labor and Material cost columns were removed and left only in the detail section.
- Date and Priority were combined.
- Improve sorting of Project priority to be "Urgent, High, Medium, Low" instead of the alphabetical order
- HP Warranty Lookup is back up
Deployed on April 15, 2024
Misc fixes and improvements
Improvements
- Added "Push to PSA" button in Edit Project Modal
Fixes
- Trying to remove the Azure AD integration causes an error
- Label "Rest of" in budget summary is misplaced when Fiscal Year Start is not January 1st
- UI Overview / Audits search end date is not inclusive
- Project Status report option defaults to 0 months back instead of 18
- In cultures other than en-US, the dollar sign in the Word report is follow by the country's code (ex. $ 100 CA)
- Avoid possible JS error when reloading a vCIO Process item
- Improve error feedback when MS Word template is missing a required style
- Deleting an Account Asset Category does not work sometimes.
Deployed on February 26, 2024
Improvements: Add time to Push Project Opportunity to PSA's activity creation
Improvements
- Push Project Opportunity to PSA activity now includes time values to avoid activity's due time to be at midnight UTC
- Add "Site" column in project lookup modal window
- Add text filter in project lookup modal
Deployed on February 26, 2024
Misc fixes and improvements
Improvements
- Added "Push to PSA" button in Edit Project Modal
Fixes
- Trying to remove the Azure AD integration causes an error
- Label "Rest of" in budget summary is misplaced when Fiscal Year Start is not January 1st
- UI Overview / Audits search end date is not inclusive
- Project Status report option defaults to 0 months back instead of 18
- In cultures other than en-US, the dollar sign in the Word report is follow by the country's code (ex. $ 100 CA)
- Avoid possible JS error when reloading a vCIO Process item
- Improve error feedback when MS Word template is missing a required style
- Deleting an Account Asset Category does not work sometimes.
Deployed on February 2, 2024
Modification: Remapping asset categories will move never-before-moved assets into the new category
Modification
- The system better tracks manually moved assets, especially when redoing the asset mapping.
When redoing the mapping, assets that were never "manually moved" will be moved into their newly mapped asset category.
Only assets that were manually moved will remain in the asset category they were moved to and ignore the remapping
(before, when updating the mapping, already imported assets remained in the asset category they were first imported to)
Deployed on January 9, 2023
New: Apple Warranty Lookup + Add ability to send a vCIO Process Item's notification "now"
New Features
- Apple Warranty Lookup is now out of beta
- Add a button to send a vCIO Process Item's notification "now" (instead of having to wait for the notification target date)
Deployed on January 6, 2023
Fixes: Company Audit report "Group by Risk" option + beta announcements
Fixes
- When using the "Group by risk" option, if all questions pass for a specific risk, "Low risk" is still displayed
- When using the "Group by risk" option, the column is too small to display "Medium"
- The "Push Meeting to Outlook" form does not appear when clicking on the checkbox until the next click anywhere on the page
- Cisco/Meraki Warranty Lookup does not detect assets in statuses other than "Latest-INSTALLED"
Beta
- Automated Apple Warranty information lookup is in beta
- Access to a MSSQL Reporting Database is in beta trial
Deployed on December 22, 2023
Improvements
-
Non-propelled company can export the Inventory Word report as a standalone report.
-
Update to Autotask's default asset field mapping to better support OS information.
-
Update to Warranty Lookup's timing when the expiration date in within the next 3 months.
Fixes
-
Warranty information Lookups for Cisco assets returned "Indeterminate" for refurbished devices instead of taking the latest information.
-
Assets forever stuck on "loading" when using the quick company lookup to switch between two non-propelled companies
Deployed on December 1, 2023
Fixes
-
The Microsoft Warranty Information Lookup is working again. Many of the previous lookups resulted in errors.
-
Improve date parsing when pasting a text representation instead of using the date picker.
Deployed on October 26, 2023
New: Replacement and OS Upgrade Labor Price in Asset Categories
New Features
-
Add ability to capture Labor costs for Asset Replacement and OS Upgrade Labor Price in Asset Categories. This separation will show up in the Overview / Forecast screen, but not in the budget where total the sum of both Material and Labor prices is shown.
-
A "search project" box is added to the project screen
Fix
-
If copying the last audit answer to a new audit, it is possible to address any failed question before confirming its answer, thus making impossible to confirm it and we get stuck
in the answer stage.
Deployed on October 14, 2023
Improvement: Company Audit Questions changed to Pass/Fail instead of Yes/No
Improvements
-
Answers label to Audit Questions are changed "Pass/Fail" instead of "Yes/No" to avoid the need ackwardly rephrase some questions to ensure "Yes" is the correct response.
-
When regrouping a Company Audit by risk, it now displays the highest severity level instead of a score for each risk.
-
In the Company Audit summary, the failed items are always sorted by severity.
Fix
-
In the Company Audit Excel export, some column widths are wrong if Audit Risk are associated to questions.
Deployed on September 25, 2023
Improvement: Ability to address an audit issue straight from the "answering" stage
Improvement
-
It is now possible to address an audit issue (add a remediation) straight from the "answering" stage of the audit. This allows the auditor to quickly create a PSA ticket for example.
Fix
-
When creating multiple new vCIO Process Items without saving, it was impossible to re-edit them.
Deployed on September 13, 2023
New: Associate risks to Audit Questions and group questions by risk in the IT Plan report
New Features
-
Associate risk(s) to Audit Questions, optionnaly override the question's severity for that risk.
-
Add option to group questions by risk in the IT Plan report
-
Add ability to export a company audit answers to MS Excel
Improvements
Fix
-
Audit question's Excel export had wrong data in the "Is Reusable" column
Deployed on September 9, 2023
Fix: Apply MS Word template size to generated document
UI Improvements
-
Rename "Asset Coverage Status" to "Asset EOL / Warr. Coverage Status"
-
Misc improvements
Fix
-
Apply the same page size as the uploaded templates
Deployed on August 22, 2023
Improvement: Propose linking to existing Project Opportunity in Company Audit to avoid duplicates
Improvements
-
If a Project Opportunity already exists with the same proposed project template associated to an audit question, propose linking to it instead of creating a new one (to avoid duplicates)
-
Copy audit answers now allows selecting "Under Review" Company Audit, instead of only "Finished" ones
Fixes
-
Potential JavaScript error in new "Overview / Audits" screen
-
Overview / Client Status screen grid cells could sometimes not render due to a JavaScript error.
Deployed on July 12, 2023
New: Overview / Audits screen
New Feature
-
New "Overview / Audits" screen to identity all audits performed across all companies as well as audits that should have been performed as part of a vCIO Process between two dates.
Fix
-
Change in timezone handling: Use IANA time zones names instead of Windows time zones names
Deployed on July 10, 2023
Improvement: vCIO Process Meeting Item Notification calculated from scheduled date if set prior to the notification being sent
Improvement
-
If a vCIO Process Meeting has a scheduled date set prior to its notification being sent out, the notification target date will be calculated from that scheduled date instead of the default item's target date.
This is so that if a meeting is knowingly pushed back, the notification will be not be sent out too early.
Deployed on May 26, 2023
Improvements: Reuse same audit questions and sections in multiple questionnaires
New Features
-
It is now possible to reuse the same audit sections and/or questions in two different questionnaires instead of having to create two copies.
-
New Overview / Client Status screen to show the latest answer to audit question marked as "Part of Client Status" for all Propelled Companies
-
More information in the KB here:
https://support.propelyourmsp.com/portal/en/kb/articles/reuse-audit-questions
Improvements
-
Add Current Situation and Vision texts to Company dashboard
Fix
-
Possible JavaScript error when inputing a date and time with the date/time picker, but forgetting to select the minutes.
Deployed on May 23, 2023
Improvements
-
No longer auto-save Auditor and Reviewer comments in Company Audit to save time while "alt-tabbing" to another window to gather the information
-
Add a "Clone" button for Account Asset Category to accelerate creating Asset Category variations
-
"Overview" module in now available to regular users (before it was only admins)
-
Show dynamic columns based on the Asset Category for "warranty lookup only" companies asset grids
-
Add column filters for "warranty lookup only" companies
-
Add Excel inventory export to "warranty lookup only" companies
-
Dell Warranty Lookup: Fallback to a "less precise model number" when the precise field in not returned by Dell.
-
Add a (2nd) confirmation when deleting a company audit to reduce "going too fast" errors
Fixes
-
vCIO Process notifications are sent to recently cancelled or trial expired accounts
Deployed on May 3, 2023
New: Push vCIO Process Meetings to Office 365 Outlook Calendar
New Feature
-
It is now possible to push vCIO Process Meetings to the current user's Office 365 Outlook Calendar. Authorization is required on a "per user" basis.
Fixes
-
In the Asset's Excel export, the warranty expiration date column is not a date data type, causing problems with sorting and filtering.
Misc
-
Some maintenance work on the Audit Questionnaires
Deployed on April 1, 2023
New: List all vCIO Process Meetings in a date range + improvements
Fixes
-
New "Overview / Meetings" screen to list all vCIO Process Meetings (for all Companies) within a date range
-
Autotask PSA: Account Manager are now automatically synced and associated to Companies from the Account Manager set in the PSA.
Improvements
-
Improvements to the main companies grid view
-
Report Configuration Templates can now only be added, modified or deleted by an account administrator user.
Deployed on March 21, 2023
Fix: When Azure AD SSO is enabled, users accepting an invitation receive an error message even though it worked
Fixes
-
When Azure AD SSO is enabled, users accepting an invitation to use the application receive an error message but can still log in afterwards.
-
When Azure AD SSO is enabled, users cannot use the "forget password" link to sign in. They get an error message when submitting the new password.
Deployed on March 3, 2023
CW Improvement: Pushing Sales Opportunity to CW Manage will use the Sales Rep's default location
Improvement
-
When pushing a Sales Opportunity from a Project Opportunity to CW Manage, it now sets the location to the Sales Rep's default location instead of using the PSA default location.
Deployed on March 1, 2023
Fix: Disappearing asset category columns + "select all" assets with column filters
Fixes
-
Some older asset categories have all their columns completely unselected for display, resulting in an empty asset grid even though all assets are still there.
-
The "Select All" checkbox in the asset grid does not respect the column filter, so all assets are selected instead of only the ones displayed.
Deployed on February 23, 2023
New: Add time component to vCIO Process Meetings
New Features:
-
Add time component to the date for vCIO Process Meetings
Note: Past or already scheduled meeting were put at 9:00 AM
-
Add time zone selection for Account (see Settings / General Preferences)
Improvements
-
Warranty Lookup: For MS Surface, approximate the purchase date as "one year before the end of the standard warranty" since MS lookup does not return a purchase date.
Deployed on February 22, 2023
Improvements: Add column filters to Assets grid
Improvements
-
Column filters added to the Company Assets grid view to filter columns individually
-
New "Missing Expiration Date" filter for assets
Fixes
-
Sorting Asset's Warranty Expiration date does not work well with "expired" date.
Deployed on February 1, 2023
Improvement: OS End of Life added for Windows 11 21H2 and 22H2
Improvement
-
The OS End of life dates for Windows 11 21H2 and 22H2 versions are now detected, see:
https://learn.microsoft.com/en-us/lifecycle/products/windows-11-home-and-pro
https://learn.microsoft.com/en-us/lifecycle/products/windows-11-enterprise-and-education
https://learn.microsoft.com/en-us/lifecycle/products/windows-11-iot-enterprise
Deployed on January 25, 2023
-
Serial number of 14 characters are now recognized as possible MS Surface devices to have a warranty check attempted.
-
Stop writing back "1975-01-01" as warranty expiration date to the PSA if the manufacturer only returns "expired" without any real date.
Deployed on January 11, 2023
Fixes: No error message when trying to delete an Audit Questionnaire used by a vCIO Process Template
Improvements
-
Add a note that no notification will be sent out when a Company vCIO Process Item is created after the notification's target date
Fixes
-
No error message displayed when trying to delete an Audit Questionnaire used by a vCIO Process.
Deployed on January 05, 2023
Minor report improvements: e.g. Output Last Login Name under Description if it's different than the description
Improvements
-
Remove the budget worksheet from the asset excel export
-
Add "description / last login" as a single column in both Word Inventory and Budget Asset Action sections
-
Merge Serial and Tag in a single column in Word Inventory section to reduce space
-
Rework column widths in Word Inventory section
-
Minor style updates to the system's Word report template
Fixes
-
Fix blank lifecycle values in inventory report when asset category is set to use the parent template values.
Deployed on December 19, 2022
Improvement: Cleaner output of list in Word reports
Improvement
-
Bullet lists from any rich text editor (in a project's description or an auditor comment for example) now use the proper "List Bullet" Word style for a more compact output.
Fix
-
Cannot link an individual asset to a project from the asset grid
Deployed on December 15, 2022
Improvements
-
The Rich Text editor removes blank paragraphs at the end of the text to avoid inconsistent spacing (comments with blank spacing have been updated)
-
Generating a report from a Company Audit reuses the same Combined IT Plan report generator with the Company Audit sections pre-selected. This namely allows using a cover page for that report.
Deployed on December 13, 2022
Fixes: JavaScript errors when pushing down an Account Asset Category and when exporting an Audit Questionnaire Questions
Fixes
-
Clicking "Save & Push Down" for an account Asset Category causes a JavaScript error when there are recently deleted Companies (made inactive in the PSA)
-
Exporting the Audit Questionnaire Questions to Excel causes an error
Deployed on December 06, 2022
New Feature
-
When answering or reviewing a Company Audit, you can click the "View history" button to view the past answers, comments and remediations for any question.
-
Only answers older than the currently viewed audit are shown.
Deployed on December 05, 2022
New Feature: Attach file(s) to any Company Audit answer
New Feature
-
In a Company Audit, you can now attach a file to a question's answer.
-
ConnectWise Manage integrations require a new security permission set: Companies / Manage Attachments: Add Level = My, Inquire Level = My
Deployed on November 24, 2022
Misc UI Updates
UI Improvements
-
Disable site selection when starting a standalone company audit as the closest vCIO Process item (because the vCIO Process config is used)
-
Make weekend days stand out more in datepicker to avoid misclick errors
-
Left pin "name" columns in projects, agreements, companies and company audits grids
-
Disable the "delete" button on completed Company vCIO Process items because it's not allowed to delete a completed item.
Deployed on November 09, 2022
New Features: Separate ticket board for vCIO Process meeting notifications + edit project from company dashboard
New Features
-
Add to ability to edit a project directly from the Visual Roadmap on the Company Dashboard
-
Add ability to pick a separate service board for upcoming vCIO Process meeting notification tickets (see PSA Integration / PSA Defaults)
Misc
-
Update several UI components to latest version
Deployed on October 11, 2022
UI Improvements: Clickable grid column to open details window
UI Improvements
-
For grid row where there is a details window available, clicking on any column will open the details windows (in an in-place edit is not present).
Fix
Deployed on September 30, 2022
New Feature: Push Account Asset Mapping down to Company Asset Mapping
New Features
-
From the PSA Integration / Asset Mapping screen, it is now possible to push the mapping down to propelled companies
Deployed on September 26, 2022
Fix: Company Fiscal Year is displayed as 9999-MM-dd in the company dashboard
Fix
-
The Company Fiscal Year, if set, is displayed as 9999-MM-dd (e.g. 9999-03-01) in the company dashboard, instead of just as "Month, Day" (e.g. March, 1)
Plus some maintenance, library and component updates
Deployed on September 20, 2022
Display 'expired' for Warranty APIs that do not return a warranty expiration date if expired
Improvements
-
Some Warranty Lookups (Cisco, MS Surface) only return the status "expired" (instead of a date) if the warranty is expired. Propel now displays it instead of leaving it blank, so it no longer shows up as Missing Info.
Modification
-
MS Surface Warranty Lookup changed, the purchase date is no longer returned and if expired, the actual expiration date is no longer returned.
Deployed on September 16, 2022
New Feature: Push Account Asset Category changes down to linked Company Asset Categories
New Features
-
From the Account Asset Category, it is now possible to push down changes to Company Asset Categories based on it.
-
Add Coverage Status sections as options in the Combined IT Plan Report
Modifications
-
When accessing a newly Propelled company for the very first time, the Asset Categories are copied over, but their policies are now set to "Use template values" by default, so they remain in sync with any changes made to the master Account Asset Category that in is linked to.
Already propelled companies are not affected by this change
-
When the Warranty Expiration Date is missing from an asset but Warranty Coverage is set to renew warranty, it is now reported in the budget as "Missing Info" (instead of "Overdue" as it was before the change)
Deployed on September 13, 2022
Fix: Excel export for the Companies grid has [object Object] instead of vCIO's and Account Manager's names
Fixes
-
The Companies' grid Excel export has [object Object] instead of vCIO's and Account Manager's names
Deployed on August 30, 2022
Improvement
-
It is now possible to remove the "importance" and "remediation" columns from the Company Audit report (details section). By default, they are shown.
Fixes
-
Autotask PSA: The Asset's Model Number, Processor and Manufacturer are not being imported if the field are populated in the PSA by Datto RMM.
-
JavaScript error when creating a new blank Agreement
Deployed on August 17, 2022
Misc UI Improvements
Improvements
-
The active filter in the Project's list screen is now memorized throughout the session.
-
Remove the redundant quarter selection for Project Agreement Adjustments, only keep a date selection.
-
Add a notice on the Agreement's modal when there are linked projects with Agreement Adjustments for this agreements
-
Add more contextual help in Project edit modal window
Fixes
-
Invalid XML characters in the Account's name (e.g. & or <) causes an error in the payment gateway
-
The UI budget can misplace agreement entries in the wrong year depending on the browser's time zone if the Company's Fiscal Year Start Date different from January 1st.
Deployed on August 5, 2022
Fix: Agreement Adjustments not always applied to budget and/or visual budget
Fixes
-
The budget's visual representation does not consider the agreement adjustment(s) when the associated Project Opportunity is originally save with a blank expected start
date and then one is added at a later time.
-
The budget in the application user interface does not consider the agreement adjustment(s) when the associated Project Opportunity is originally save with a blank
expected
start date and then one is added at a later time.
-
Deleting an Agreement that has an Agreement Adjustment coming from a Project Opportunity causes a JavaScript error if the visual budget displays Agreements
Deployed on August 4, 2022
Start the vCIO Process Audit from the audits screen
Improvements
-
Company Audits started from the Audit screen can now be started as the corresponding vCIO process item is a close one is found (previously, it had to be started from
the Company's vCIO Process screen or it was not linked to the vCIO Process)
Note that "close" means an item that is not started and with its target date within ±3 months.
-
vCIO Process audits can be started from the Company's dashboard screen
-
The created PSA notification Ticket and/or Activities IDs are added to the vCIO Process Item's status modal window
-
Add a local new "With Local Overrides" filter for the list of Company Assets
Deployed on August 3, 2022
New: Project Opportunity Completion Status and Date
New feature
-
The Project Opportunity's Customer Response field has been renamed to "Status"
-
Two new statuses are available for Project Opportunity "Status": In Progress and Completed
-
When "Completed", the project's linked non-third-party agreements are no longer displayed and non-third-party agreement adjustments are no longer applied (because
the agreements and adjustment should be in the PSA by now)
-
A new "Project Status" section is available in the IT Plan report
Deployed on August 1, 2022
Fix: Team members sorting in company list
Fixes
-
Team Member (vCIO and Account Manager) sorting is broken in main Company list grid
-
Meetings due "today" should be shown as the "next meeting" in the vCIO Process summary
-
Cannot unpropel and propel new companies in one go if propelling companies brings you over the limit, must unpropel first
Deployed on July 19, 2022
New: Is 3rd party flag for Agreement to exclude them from MRR projections
Improvements
-
Add a 3rd party flag for Agreements. 3rd party Agreements are not counted in the MRR and MRR Forecast, but are presented in the Budget. Agreements
synced from the PSA are never 3rd party.
-
Add note on Agreements when it comes from a Project Opportunity
Fixes
-
When adding a new Agreement, the updates are (for a time) on the next row after
-
In the Companies list, the "Next Meeting" and "Last Meeting" column should have two lines displayed
-
TBD amounts in Project Template are not passed over to new Projects created from them
Deployed on July 15, 2022
New: Send Audit Review Notifications to Account Manager + "TBD" Agreement Amounts
New Features / Improvements
-
Audit Review Notifications can now be sent to a Company's vCIO and/or the Account Manager (previously only the vCIO could receive it)
A setting is available to set the default in "Settings / General Preferences / Audit Module"
-
An Agreement amount can now be set to TBD.
When pushing a Project Opportunity with such an agreement to the PSA, TBD will be considered as $0.
-
Add a "My companies only" filter on the main Companies list. When checked, only companies where the user (mapped to a PSA User) is either vCIO or
Account Manager are shown.
(Users with the Admin role show all companies by default)
-
Change the icon design for the vCIO Process Meeting and Audit Items in the Company Dashboard
-
Sign in screen now automatically focuses on the Username text box upon loading.
Deployed on July 4, 2022
New: Company vCIO and Account Manager now mapped to PSA Users (instead of Propel Users)
New: Company vCIO and Account Manager now mapped to PSA Users (instead of Propel Users)
-
vCIOs and Account Managers are are mapped to PSA Users so they can be assigned even if the vCIO/AM in question does not have a Propel User Account
yet.
-
For ConnectWise Manage: it is possible to auto-import mapped vCIO / Account Manager from PSA Company Team Roles
See "PSA Integrations / Team Roles" for mapping
New security permissions required in CW Manage
-
vCIO Process notifications and Audit Review notifications are only sent to Company vCIOs / AMs that have a Propel Users as well.
Fixes
-
In the UI's Budget Budget, an asterisk is displayed besides each Project Opportunities as soon as one has a TBD cost (instead of only beside the one
with the TBD cost)
Deployed on June 19, 2022
Fix: Rich text cells ending with a bullet list in the Audit report breaks the design of the following cells
Improvement
-
It is now possible to output the Audit Questionnaire's description in the Audit report.
Fix
-
Since the May 26th deployment, rich text cells ending a bullet list in Audit report break the design of the following cells (in Auditor Comments for
example)
Deployed on 1 June 2022
Improvements: split next 12 months asset actions into two
Improvements
-
Split the "Asset actions (next 12 months)" into two columns: Next 12 months and Overdue
-
ConnectWise: Change the vCIO Process Notification Ticket initial description for an private internal note to avoid seeing in it in CW client portal
(if you are using it)
Fixes
-
Asset excel export would crash when two (or more) asset categories have a long name that, when truncated to Excel's limit would cause them to be
duplicates
-
Red text in rich text editor (project description, audit comment, etc.) comes out as red with a yellow hightlight in Word
Deployed on 26 May 2022
Several improvements
Improvements
-
Add an "Overdue" line in the Overview / Forecast screen
-
Add the "total monthly recurring cost" to the Project Roadmap summary table
-
Add an option to include the agreement's billing information in its name in the budget
Fixes
-
Refreshing the browser on the Overview / Forecast page redirects back to home page
-
Visual Budget and Visual Roadmap in Word report sometimes has project names displaying has extra spaces between letters
Deployed on 18 May 2022
Beta: Support for Cisco and Meraki Warranty Lookups
New Beta Feature: Cisco and Meraki Warranty Lookups
-
Cisco and Meraki assets will have their purchase and warranty expiration dates looked up from the manufacturer.
-
The Purchase Date is taken from the "Ship Date" provided by Cisco
-
The Warranty Expiration Date is taken from the "Coverage End Date" provided by Cisco, it is
not
the Hardware Warranty End Date.
-
Unfortunately, for any expired coverage, the expiration date is not returned, so it will appear as "blank"
Deployed on 21 April 2022
Fix: Missing "Parts Only" and "Lifetime Warranty" ignore cases for Dell Warranty Lookup
Fixes
-
Dell Warranty Lookup now also ignores "Parts Only" and "Lifetime Technical Support" Warranty Expiration Dates as they are in 2047 or more
Deployed on 20 April 2022
Fix: Changes for a new, more recent Warranty Expiration date returned by the Manufacturer's API is not considered
Fix: Changes for a new, more recent Warranty Expiration date returned by the Manufacturer's API is not considered
-
When the warranty expiration date returned the manufacturer API lookup changes (
i.e.
because of a warranty renewal), it is not pushed back to
the PSA (if the write-back is enabled).
-
This causes the PSA date and API date to become different dates, and since the PSA date has priority over the Manufacturer's API date when they are
different, the new, updated expidation date is never considered in budget calculations. It's like the renewal never happened.
-
The UI would report that the PSA date is different (
i.e.
display an orange badge instead of a green one)
-
In order to be impacted, you must have write back to PSA enabled
and
have had a warranty renewed.
-
Since the Purchase Date does not change over time, it should not be impacted.
Deployed on 14 April 2022
New Feature: Forecast Overview & Process Overview
New Feature
-
Overview Module: Available to users with the "Admin" role, this module will help vCIO Managers get a better overview of all their clients at once as
well as check the revenue forecasts for the next years (by year, quarter, or month). Since it's possible to regroup by vCIO or Account Manager, it's
also a good way to provide metrics into the performance of vCIO team members.
-
Ability to set contact information to receive monthly receipts
Fix
-
Overdue Warranty Renewals' assets are not showing up in the budget summary detail modal window.
Modification: Overdue Warranty Renewals were set to be renewed as of "today" to budget subsequent renewals on today + 1, 2, years, etc.
Now, they are set to be as of "yesterday" to make sure they appear as "Overdue" in the first year.
Deployed on 24 March 2022
Autotask PSA: Asset Model Number, Manufacturer and CPU imported from Datto RMM fields
Improvement
-
For Autotask PSA, asset's field Model Number, Manufacturer and CPU are now imported by default from Datto RMM fields if they exists. This default
mapping can still be overriden to use custom User Defined Fields instead.
Deployed on 17 March 2022
Fix: Empty vCIO Process Years load forever
Fix
-
vCIO Process years without any items stay "loading" forever instead of display an empty list of items
Misc
-
Now possible to re-open a finished Company Audit to bring back to the "Review" stage
Deployed on 16 March 2022
Fix: Opportunity Type is not sent to PSA when pushed
Improvements
-
Grid component column filters improved
Fixes
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ConnectWise: Opportunity Type is not sent to PSA when Project Opportunity is pushed
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Project Duration sum is not present in Project Roadmap Word document when Output Total Row is selected
Deployed on 2 March 2022
Fix: Manufacturer and Model Number coming from the Warranty API query are not considered when searching the assets
Fixes
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Manufacturer and Model Number coming from the Warranty API query are not considered when searching the assets
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MRR is sometimes not present on the Companies list when Company is after a non-propelled company
Deployed on 14 February 2022
Misc User Interface Fixes
Fixes
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In the Project Roadmap, rejected projects are displayed even if checkbox "Output Rejected Project" is not checked
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The select all/none buttons for the Company Audit sections selection do not work properly
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When changing a project's template, the TBD checkbox does not update it's disabled/enabled state
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Company Asset Categories screen does not reset input field state when "Use template values" is checked then another asset category is selected
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Avoid a flicker when saving a new Company Asset Category
Deployed on 4 February 2022
Fix: Possible JavaScript errors
Fix
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When setting a Company's Fiscal Year Start Date or accessing the vCIO Processes page, a JavaScript error may be thrown depending on what data is
loaded at that time or not
Deployed on 1 February 2022
Fix: Projects and Agreements with a start date of today are considered as past / already handled
Fixes
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Projects starting today are displayed in the "Past" filter instead of "Future"
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Budget Summary and Visual Roadmap should not consider "today" as "in the past"
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Asset filter "Expired Warranty" shows all assets with a warranty expiration date
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IT Plan Title changes when selecting sections even if title comes from a saved template
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Word Visual Budget and Roadmap are ometimes pushed to a 2nd page, causing a page with only the section title
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Dragging audit questions sometimes results in a broken order
Deployed on 14 January 2022
Redesign Company vCIO Process Page
Improvement: Company vCIO Process page has been redesigned
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Displays multiple years on the same page (i.e. the drop down is removed
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Once assigned, two vCIO Process years are automatically created (current year and the next)
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Once a year ends, the next vCIO Process year is automatically created (no longer need to manually copy it)
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Changes to a Company vCIO Process (template changes, new items, configuration changes) can be applied to all future processes (of that Company)
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Remove the unnecessary "Archive" functionality
Deployed on 2 January 2022
New: Ability to rename "vCIO" and "Account Manager" labels + General Beta for Visual Roadmap in MS Word IT Plan report
New Features
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From the Settings / General Preferences, it is now possible to rename the labels "vCIO" and "Account Manager" used in the user interface
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General Beta: the Visual Budget and Project Roadmap can now be generated as new sections in the MS Word IT Plan report. Please note: they are not
automatically added to the document, they must be selected.
Fixes
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The UI never refreshes when importing Audit Questionnaires questions from Excel even though the import is successful.
Deployed on 31 December 2021
New: Improve tracking of vCIO Process in Companies "QBR" list view
New: Improvement to vCIO process tracking
It is now easier to see if the different vCIO processes are on track or not, directly from the Companies list view.
Deployed on 20 December 2021
Improvement: Ability to post-date a budget (e.g. set it 2022 even though we are in 2021)
Improvements
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Using the "backdate" option in the Budget generation options, it is possible to post-date it to Q1 of next year. This is useful in the last months of
a year to generate as if you were already in the new year.
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Implements stricter password requirements when Azure AD authentication is not enabled
Fixes
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A deleted Agreement with a adjustment from a project is counted in the MRR calculation
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Agreement date displayed in the Project Edit Modal window may be a day off sometimes because of timezone conversion
Deployed on 14 December 2021
Fix: If agreement start date is on the last days of a month, displaying Agreements in the budget summary may hang the browser
Fix
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Displaying the agreements in the Budget Summary or Budget Roadmap may hang the browser if an agreement start date is on the 29, 30 or 31 of a month.
Deployed on 5 November 2021
Agreement creation w/ annual increase fix + Beta Word Visual Roadmap
Fix
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Agreement's annual increase defaults to $ even though % is pre-selected. This only happens is the radio button is left untouched. Changed to no
pre-selection.
Beta: Visual Budget / Project Roadmap in Word IT Plan Report
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A Visual Budget representation like the one shown on the Company Dashboard can now be exported in the IT Plan report.
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Two similar sections are available: Visual Budget and Project Roadmap. The Project Roadmap only has project opportunities where as the budget also
has asset actions and agreements
Deployed on 3 November 2021
New: Audit Impact from Project Opportunities
New
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Add the ability to pick a Company Audit and see the Project Opportunities' impact on its score from the Project Opportunities screen
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When generating a report containing both a Project Roadmap and a Company Audit results, a new "Audit Impact" column is outputted in the roadmap
summary table
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ConnectWise: Add the ability to sync the Project Opportunity's Expected Start Date with CW's native Expected Close Date field (instead of only with a
custom field)
Fixes
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Project Roadmap Total row cell alignment is wrong since duration column has been added
Deployed on 25 October 2021