Changelog - Release notes

Changelog - Release notes

Propel Your MSP is updated frequently. When updates are deployed, a new entry is added to this changelog here.

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New: Past Projects screen + public/private audit comments

New Features
  • PropelLive: Add a "Past Projects" Screen
  • Transform Auditor/Reviewer comments into public/private comments. Only public comments are shown in the presentation and report.
Improvement
  • Display all agreements (including those w/o an expected start date coming from a Project Opp.) in the Agreements List
  • Removing an agreement from the Project who created it will delete it from the list of agreements
Deployed on November 30, 2024

Misc fixes and improvements to UI

Note: The "Web Presentation View" was renamed to "PropelLive".

Improvements
  • Changes to Budget's Page "Projected Audit Score" widget. Remove confusing "Achievable Score"
  • In both the Word IT Plan and PropelLive configuration modal, reversed the order of the company audits so latest is shown first.
  • Misc UI improvements in PropelLive
Fixes
  • Virtual assets with policy of "Retire" give the wrong results in the Asset Health page
Deployed on November 21, 2024

Reorder Web Presentation View Pages + Fixes

New
  • Add the ability to reorder the presentation pages from the configuration modal
Fixes
  • Web Presentation View: Audit Page is not showing the Project's recurring cost
  • Web Presentation View: Cover Page is not translated on launch if launching in French
  • Manually selecting an agreement adjustment's effective may display the wrong day in the UI because of timezone conversion issue.
Deployed on November 1, 2024

3rd Party Agreement Adjustments for Completed Projects + Web Presentation View Configuration Templates + Fixes

New
  • When setting a Project Opportunity status to 'Completed', add a new option to apply the 3rd party agreement adjustments to their correspondant agreements. Agreement amounts are not adjusted by any completed Project Opportunity.
  • Add ability to save and load a presentation configuration as a template for the Web Presentation View
Fixes
  • Fix HP Warranty Lookup crashes when Part Number contains invalid characters
  • Reusable question count in a section is sometimes wrong, it may include the deleted questions in audit section.
  • The Rich Text Editor in read mode does not show the "read more" toggle until it is saved
  • When using 'en-GB' culture, avoid saving "22/02/19" as the year 0019.
  • Web Presentation View: Currency sign always shown as '$'
  • Reporting DB: Missing assets in the Reporting DB (only the first 20000 assets are being synced)
  • Reporting DB: Add missing loading of Site for Assets
Deployed on October 25, 2024
New - Web Presentation View
  • Audit Page: Add ability to hide the audit risk table (in both the launcher and from the page)
  • Budget Page: Add ability to modify the status of a Project from the roadmap view (Checkmark = To Quote, X = Rejected)
New
  • Autotask PSA: Import data from Product entity fields into the Assets (Manufacturer and Model Number). New API Permission Required
  • Autotask PSA: add an option to map the PSA Account Manager field to vCIO instead of Account Manager
  • Add the ability to unlink a Project Opportunity from the PSA
Deployed on October 10, 2024

Projected Audit Score graph in Web Presentation View

Web Presentation View
  • Add the Audit Score Projection mini-widget and graph to the budget page
Deployed on September 23, 2024

New Default "All Opened" Project Opportunity Filter + Fixes

Improvements
  • Show link to the PSA Service Ticket in the "view question's history" modal
  • Add a new default "All Opened" project opportunities filter (showing Future, Recommendations and any Past Project in "(none), Waiting & To Quote" statuses
  • Web Presentation View: Add a Web Presentation View option to hide the rejected Project Opportunities
  • Web Presentation View: Add basic keyboard navigation (left & right arrows)
Fixes
  • When dragging an Audit Question to change the order, the grid is locked in "updating"
  • Roadmap SVG generation crashes on very long single words + small improvements
  • Web Presentation View: rejected projects are showing in the project list + can open modal for 0 projects
  • Web Presentation View: Audit Page last opened modals reopening when changing the reporting job filter (on the Budget Page)
  • Web Presentation View: When there is a lot of project recommendations, the whole page has a scrollbar
  • Web Presentation View: Years columns are sometimes truncated on budget page
Deployed on September, 2024

Web Presentation View Improvements

Improvements
  • Asset Health Page: Add a tooltip in details modal explaining the overriden policy (if any)
  • Audit Page: Disabled sections are no longer displayed
  • Audit Page: Clicking on a "high" or "critical" issue number opens the modal window with a preselected filter
  • Budget Page: Add listing of individual assets under an asset action in its modal window
  • Budget Page: Add a visual element to the last opened project, remains visible for 15 seconds after modal is closed
Fixes
  • On the warranty info only page page (non-propelled companies), the purchase and warranty expiration dates do not show up in the grid if no warranty lookup was successfully performed
Deployed on August 21, 2024

Fix: Warranty Expiration Write Back may write back "Jan 1, 1975" to the PSA

  • When the warranty expiration date write back option is "on" and when the Warranty Expiration Date lookup returns "expired" (no date) and the PSA has no date, Propel writes back "Jan 1, 1975" as the warranty expiration date instead of not writing back anything at all. This can happen for Cisco, MS Surface and Apple assets.
Deployed on August 05, 2024

Alpha release of the "Web Presentation View"

Web Presentation View
  • Releasing Alpha version of the Web Presentation View as an alternative to the MS Word IT Plan report.
    More info here
Fixes
  • Push Project Opp to CW may crash when agreement adjustment is linked to an agreement name with a long name
  • Sign up form did you work well with Safari browsers on Mac
Deployed on August 01, 2024

Updates and fixes - June 2024

Improvements
  • Allow importing reusable questions into another audit questionnaire from Excel
  • Improvement to SQL Reporting DB: add last_sync_date
  • Improvement: Clarify back date and number of years in IT Plan modal windows
  • Improve HP Warranty Lookup to requery using Asset.PartNumber if necessary (use TagNumber if PartNumber is missing)
Fixes
  • GraphAPI consent expires after 90 days and the vCIO Process' meeting date cannot be refreshed from the calendar.
  • Crash when exporting excel assets because part number is missing from column names
  • JS Error "Cannot read properties of undefined (reading 'find')" on first opening of ticket creation modal
  • The "My Assigned Companies" checkbox is sometimes checked for admin users
  • Saving a new project with an agreement crashes after the save and does not update the state
Deployed on June, 2024

Updates and fixes - May 2024

Improvements
  • Move the agreement's start date when moving the parent project's expected start date
  • Add Word document properties for vCIO and AM to output on cover page.
  • Add "Lenovo Group Limited" to Manufacturer detection
  • Improve Lenovo Warranty Lookup for Indeterminate results when MachineType is required
  • Add Asset.PartNumber field and import from CW PSA
Fixes
  • Viewing an Audit Question's history shows the wrong questions when the question is no longer linked to a question template
  • CW Import PSA Project Opportunity Types crashes if needing to both delete and unlink in one pass
  • Cannot select CW Project Types to import from PSA
  • When saving a new Project Opportunity with TBD Costs, they are saved as $0
  • vCIO process summary does not consider completed audits for an item whose due date is still in the future.
  • Project TBD cost checkbox is not disabled for synced projects
  • Non-Propelled companies sometimes had their (wrong) MRR displayed
Deployed on May, 2024

New Feature: Add Project Types to Project Templates and Projects Opportunities

New Features
  • Add Project Types to both Project Templates and Project Opportunities. This helps regrouping projects into categories to better communicate to the client.
    Project Types is an account-wide list and can be modified from the "Template/Project Templates" screen by Admins
    For CW PSA: "PSA Opportunity Types" are available as Project Types.
    The Project Template "category" was left is place for backward compatibility but it is only used as a "folder" structure for the Project Templates
Improvements
  • Simplify MS Word report Project Summary columns to reduce cell wrapping
    • Labor and Material cost columns were removed and left only in the detail section.
    • Date and Priority were combined.
  • Improve sorting of Project priority to be "Urgent, High, Medium, Low" instead of the alphabetical order
  • HP Warranty Lookup is back up
Deployed on April 15, 2024

Misc fixes and improvements

Improvements
  • Added "Push to PSA" button in Edit Project Modal
Fixes
  • Trying to remove the Azure AD integration causes an error
  • Label "Rest of" in budget summary is misplaced when Fiscal Year Start is not January 1st
  • UI Overview / Audits search end date is not inclusive
  • Project Status report option defaults to 0 months back instead of 18
  • In cultures other than en-US, the dollar sign in the Word report is follow by the country's code (ex. $ 100 CA)
  • Avoid possible JS error when reloading a vCIO Process item
  • Improve error feedback when MS Word template is missing a required style
  • Deleting an Account Asset Category does not work sometimes.
Deployed on February 26, 2024

Improvements: Add time to Push Project Opportunity to PSA's activity creation

Improvements
  • Push Project Opportunity to PSA activity now includes time values to avoid activity's due time to be at midnight UTC
  • Add "Site" column in project lookup modal window
  • Add text filter in project lookup modal
Deployed on February 26, 2024

Misc fixes and improvements

Improvements
  • Added "Push to PSA" button in Edit Project Modal
Fixes
  • Trying to remove the Azure AD integration causes an error
  • Label "Rest of" in budget summary is misplaced when Fiscal Year Start is not January 1st
  • UI Overview / Audits search end date is not inclusive
  • Project Status report option defaults to 0 months back instead of 18
  • In cultures other than en-US, the dollar sign in the Word report is follow by the country's code (ex. $ 100 CA)
  • Avoid possible JS error when reloading a vCIO Process item
  • Improve error feedback when MS Word template is missing a required style
  • Deleting an Account Asset Category does not work sometimes.
Deployed on February 2, 2024

Modification: Remapping asset categories will move never-before-moved assets into the new category

Modification
  • The system better tracks manually moved assets, especially when redoing the asset mapping. When redoing the mapping, assets that were never "manually moved" will be moved into their newly mapped asset category. Only assets that were manually moved will remain in the asset category they were moved to and ignore the remapping (before, when updating the mapping, already imported assets remained in the asset category they were first imported to)
Deployed on January 9, 2023

New: Apple Warranty Lookup + Add ability to send a vCIO Process Item's notification "now"

New Features
  • Apple Warranty Lookup is now out of beta
  • Add a button to send a vCIO Process Item's notification "now" (instead of having to wait for the notification target date)
Deployed on January 6, 2023

Fixes: Company Audit report "Group by Risk" option + beta announcements

Fixes
  • When using the "Group by risk" option, if all questions pass for a specific risk, "Low risk" is still displayed
  • When using the "Group by risk" option, the column is too small to display "Medium"
  • The "Push Meeting to Outlook" form does not appear when clicking on the checkbox until the next click anywhere on the page
  • Cisco/Meraki Warranty Lookup does not detect assets in statuses other than "Latest-INSTALLED"
Beta
  • Automated Apple Warranty information lookup is in beta
  • Access to a MSSQL Reporting Database is in beta trial
Deployed on December 22, 2023

Update Autotask default asset field mapping for OS information + fixes

Improvements
  • Non-propelled company can export the Inventory Word report as a standalone report.
  • Update to Autotask's default asset field mapping to better support OS information.
  • Update to Warranty Lookup's timing when the expiration date in within the next 3 months.
Fixes
  • Warranty information Lookups for Cisco assets returned "Indeterminate" for refurbished devices instead of taking the latest information.
  • Assets forever stuck on "loading" when using the quick company lookup to switch between two non-propelled companies
Deployed on December 1, 2023

Fix: MS Surface Warranty Information Lookup

Fixes
  • The Microsoft Warranty Information Lookup is working again. Many of the previous lookups resulted in errors.
  • Improve date parsing when pasting a text representation instead of using the date picker.
Deployed on October 26, 2023

New: Replacement and OS Upgrade Labor Price in Asset Categories

New Features
  • Add ability to capture Labor costs for Asset Replacement and OS Upgrade Labor Price in Asset Categories. This separation will show up in the Overview / Forecast screen, but not in the budget where total the sum of both Material and Labor prices is shown.
  • A "search project" box is added to the project screen
Fix
  • If copying the last audit answer to a new audit, it is possible to address any failed question before confirming its answer, thus making impossible to confirm it and we get stuck in the answer stage.
Deployed on October 14, 2023

Improvement: Company Audit Questions changed to Pass/Fail instead of Yes/No

Improvements
  • Answers label to Audit Questions are changed "Pass/Fail" instead of "Yes/No" to avoid the need ackwardly rephrase some questions to ensure "Yes" is the correct response.
  • When regrouping a Company Audit by risk, it now displays the highest severity level instead of a score for each risk.
  • In the Company Audit summary, the failed items are always sorted by severity.
Fix
  • In the Company Audit Excel export, some column widths are wrong if Audit Risk are associated to questions.
Deployed on September 25, 2023

Improvement: Ability to address an audit issue straight from the "answering" stage

Improvement
  • It is now possible to address an audit issue (add a remediation) straight from the "answering" stage of the audit. This allows the auditor to quickly create a PSA ticket for example.
Fix
  • When creating multiple new vCIO Process Items without saving, it was impossible to re-edit them.
Deployed on September 13, 2023

New: Associate risks to Audit Questions and group questions by risk in the IT Plan report

New Features
  • Associate risk(s) to Audit Questions, optionnaly override the question's severity for that risk.
  • Add option to group questions by risk in the IT Plan report
  • Add ability to export a company audit answers to MS Excel
Improvements
  • Some UI label changes
Fix
  • Audit question's Excel export had wrong data in the "Is Reusable" column
Deployed on September 9, 2023

Fix: Apply MS Word template size to generated document

UI Improvements
  • Rename "Asset Coverage Status" to "Asset EOL / Warr. Coverage Status"
  • Misc improvements
Fix
  • Apply the same page size as the uploaded templates
Deployed on August 22, 2023

Improvement: Propose linking to existing Project Opportunity in Company Audit to avoid duplicates

Improvements
  • If a Project Opportunity already exists with the same proposed project template associated to an audit question, propose linking to it instead of creating a new one (to avoid duplicates)
  • Copy audit answers now allows selecting "Under Review" Company Audit, instead of only "Finished" ones
Fixes
  • Potential JavaScript error in new "Overview / Audits" screen
  • Overview / Client Status screen grid cells could sometimes not render due to a JavaScript error.
Deployed on July 12, 2023

New: Overview / Audits screen

New Feature
  • New "Overview / Audits" screen to identity all audits performed across all companies as well as audits that should have been performed as part of a vCIO Process between two dates.
Fix
  • Change in timezone handling: Use IANA time zones names instead of Windows time zones names
Deployed on July 10, 2023

Improvement: vCIO Process Meeting Item Notification calculated from scheduled date if set prior to the notification being sent

Improvement
  • If a vCIO Process Meeting has a scheduled date set prior to its notification being sent out, the notification target date will be calculated from that scheduled date instead of the default item's target date.
    This is so that if a meeting is knowingly pushed back, the notification will be not be sent out too early.
Deployed on May 26, 2023

Improvements: Reuse same audit questions and sections in multiple questionnaires

New Features
  • It is now possible to reuse the same audit sections and/or questions in two different questionnaires instead of having to create two copies.
  • New Overview / Client Status screen to show the latest answer to audit question marked as "Part of Client Status" for all Propelled Companies
  • More information in the KB here: https://support.propelyourmsp.com/portal/en/kb/articles/reuse-audit-questions
Improvements
  • Add Current Situation and Vision texts to Company dashboard
Fix
  • Possible JavaScript error when inputing a date and time with the date/time picker, but forgetting to select the minutes.
Deployed on May 23, 2023

Improvements: Stop auto-saving Company Audit comments when leaving the text box editor

Improvements
  1. No longer auto-save Auditor and Reviewer comments in Company Audit to save time while "alt-tabbing" to another window to gather the information
  2. Add a "Clone" button for Account Asset Category to accelerate creating Asset Category variations
  3. "Overview" module in now available to regular users (before it was only admins)
  4. Show dynamic columns based on the Asset Category for "warranty lookup only" companies asset grids
  5. Add column filters for "warranty lookup only" companies
  6. Add Excel inventory export to "warranty lookup only" companies
  7. Dell Warranty Lookup: Fallback to a "less precise model number" when the precise field in not returned by Dell.
  8. Add a (2nd) confirmation when deleting a company audit to reduce "going too fast" errors
Fixes
  1. vCIO Process notifications are sent to recently cancelled or trial expired accounts
Deployed on May 3, 2023

New: Push vCIO Process Meetings to Office 365 Outlook Calendar

New Feature
  1. It is now possible to push vCIO Process Meetings to the current user's Office 365 Outlook Calendar. Authorization is required on a "per user" basis.
Fixes
  1. In the Asset's Excel export, the warranty expiration date column is not a date data type, causing problems with sorting and filtering.
Misc
  1. Some maintenance work on the Audit Questionnaires
Deployed on April 1, 2023

New: List all vCIO Process Meetings in a date range + improvements

Fixes
  1. New "Overview / Meetings" screen to list all vCIO Process Meetings (for all Companies) within a date range
  2. Autotask PSA: Account Manager are now automatically synced and associated to Companies from the Account Manager set in the PSA.
Improvements
  1. Improvements to the main companies grid view
  2. Report Configuration Templates can now only be added, modified or deleted by an account administrator user.
Deployed on March 21, 2023

Fix: When Azure AD SSO is enabled, users accepting an invitation receive an error message even though it worked

Fixes
  1. When Azure AD SSO is enabled, users accepting an invitation to use the application receive an error message but can still log in afterwards.
  2. When Azure AD SSO is enabled, users cannot use the "forget password" link to sign in. They get an error message when submitting the new password.
Deployed on March 3, 2023

CW Improvement: Pushing Sales Opportunity to CW Manage will use the Sales Rep's default location

Improvement
  1. When pushing a Sales Opportunity from a Project Opportunity to CW Manage, it now sets the location to the Sales Rep's default location instead of using the PSA default location.
Deployed on March 1, 2023

Fix: Disappearing asset category columns + "select all" assets with column filters

Fixes
  1. Some older asset categories have all their columns completely unselected for display, resulting in an empty asset grid even though all assets are still there.
  2. The "Select All" checkbox in the asset grid does not respect the column filter, so all assets are selected instead of only the ones displayed.
Deployed on February 23, 2023

New: Add time component to vCIO Process Meetings

New Features:
  1. Add time component to the date for vCIO Process Meetings
    Note: Past or already scheduled meeting were put at 9:00 AM
  2. Add time zone selection for Account (see Settings / General Preferences)
Improvements
  1. Warranty Lookup: For MS Surface, approximate the purchase date as "one year before the end of the standard warranty" since MS lookup does not return a purchase date.
Deployed on February 22, 2023

Improvements: Add column filters to Assets grid

Improvements
  1. Column filters added to the Company Assets grid view to filter columns individually
  2. New "Missing Expiration Date" filter for assets
Fixes
  1. Sorting Asset's Warranty Expiration date does not work well with "expired" date.
Deployed on February 1, 2023

Improvement: OS End of Life added for Windows 11 21H2 and 22H2

Improvement
  1. The OS End of life dates for Windows 11 21H2 and 22H2 versions are now detected, see:
    https://learn.microsoft.com/en-us/lifecycle/products/windows-11-home-and-pro
    https://learn.microsoft.com/en-us/lifecycle/products/windows-11-enterprise-and-education
    https://learn.microsoft.com/en-us/lifecycle/products/windows-11-iot-enterprise
Deployed on January 25, 2023

Fixes: MS Surface devices with 14-char SNs are not fetching the warranty information

Fixes
  1. Serial number of 14 characters are now recognized as possible MS Surface devices to have a warranty check attempted.
  2. Stop writing back "1975-01-01" as warranty expiration date to the PSA if the manufacturer only returns "expired" without any real date.
Deployed on January 11, 2023

Fixes: No error message when trying to delete an Audit Questionnaire used by a vCIO Process Template

Improvements
  1. Add a note that no notification will be sent out when a Company vCIO Process Item is created after the notification's target date
Fixes
  1. No error message displayed when trying to delete an Audit Questionnaire used by a vCIO Process.
Deployed on January 05, 2023

Minor report improvements: e.g. Output Last Login Name under Description if it's different than the description

Improvements
  • Remove the budget worksheet from the asset excel export
  • Add "description / last login" as a single column in both Word Inventory and Budget Asset Action sections
  • Merge Serial and Tag in a single column in Word Inventory section to reduce space
  • Rework column widths in Word Inventory section
  • Minor style updates to the system's Word report template
Fixes
  • Fix blank lifecycle values in inventory report when asset category is set to use the parent template values.
Deployed on December 19, 2022

Improvement: Cleaner output of list in Word reports

Improvement
  1. Bullet lists from any rich text editor (in a project's description or an auditor comment for example) now use the proper "List Bullet" Word style for a more compact output.
Fix
  1. Cannot link an individual asset to a project from the asset grid
Deployed on December 15, 2022

Improvements: Avoid blank paragraphs at the end of Audit comments

Improvements
  1. The Rich Text editor removes blank paragraphs at the end of the text to avoid inconsistent spacing (comments with blank spacing have been updated)
  2. Generating a report from a Company Audit reuses the same Combined IT Plan report generator with the Company Audit sections pre-selected. This namely allows using a cover page for that report.
Deployed on December 13, 2022

Fixes: JavaScript errors when pushing down an Account Asset Category and when exporting an Audit Questionnaire Questions

Fixes
  1. Clicking "Save & Push Down" for an account Asset Category causes a JavaScript error when there are recently deleted Companies (made inactive in the PSA)
  2. Exporting the Audit Questionnaire Questions to Excel causes an error
Deployed on December 06, 2022

New Feature: View past answers, comments and remediations for a Company Audit Question

New Feature
  1. When answering or reviewing a Company Audit, you can click the "View history" button to view the past answers, comments and remediations for any question.
  2. Only answers older than the currently viewed audit are shown.
Deployed on December 05, 2022

New Feature: Attach file(s) to any Company Audit answer

New Feature
  1. In a Company Audit, you can now attach a file to a question's answer.
  2. ConnectWise Manage integrations require a new security permission set: Companies / Manage Attachments: Add Level = My, Inquire Level = My
Deployed on November 24, 2022

Misc UI Updates

UI Improvements
  1. Disable site selection when starting a standalone company audit as the closest vCIO Process item (because the vCIO Process config is used)
  2. Make weekend days stand out more in datepicker to avoid misclick errors
  3. Left pin "name" columns in projects, agreements, companies and company audits grids
  4. Disable the "delete" button on completed Company vCIO Process items because it's not allowed to delete a completed item.
Deployed on November 09, 2022

New Features: Separate ticket board for vCIO Process meeting notifications + edit project from company dashboard

New Features
  • Add to ability to edit a project directly from the Visual Roadmap on the Company Dashboard
  • Add ability to pick a separate service board for upcoming vCIO Process meeting notification tickets (see PSA Integration / PSA Defaults)
Misc
  • Update several UI components to latest version
Deployed on October 11, 2022

UI Improvements: Clickable grid column to open details window

UI Improvements
  • For grid row where there is a details window available, clicking on any column will open the details windows (in an in-place edit is not present).
Fix
  • Dragging Audit Questionnaire Sections to reorder them produces unexpected results
Deployed on September 30, 2022

New Feature: Push Account Asset Mapping down to Company Asset Mapping

New Features
  1. From the PSA Integration / Asset Mapping screen, it is now possible to push the mapping down to propelled companies
Deployed on September 26, 2022

Fix: Company Fiscal Year is displayed as 9999-MM-dd in the company dashboard

Fix
  1. The Company Fiscal Year, if set, is displayed as 9999-MM-dd (e.g. 9999-03-01) in the company dashboard, instead of just as "Month, Day" (e.g. March, 1)
Plus some maintenance, library and component updates
Deployed on September 20, 2022

Display 'expired' for Warranty APIs that do not return a warranty expiration date if expired

Improvements
  1. Some Warranty Lookups (Cisco, MS Surface) only return the status "expired" (instead of a date) if the warranty is expired. Propel now displays it instead of leaving it blank, so it no longer shows up as Missing Info.
Modification
  1. MS Surface Warranty Lookup changed, the purchase date is no longer returned and if expired, the actual expiration date is no longer returned.
Deployed on September 16, 2022

New Feature: Push Account Asset Category changes down to linked Company Asset Categories

New Features
  • From the Account Asset Category, it is now possible to push down changes to Company Asset Categories based on it.
  • Add Coverage Status sections as options in the Combined IT Plan Report
Modifications
  • When accessing a newly Propelled company for the very first time, the Asset Categories are copied over, but their policies are now set to "Use template values" by default, so they remain in sync with any changes made to the master Account Asset Category that in is linked to.
    Already propelled companies are not affected by this change
  • When the Warranty Expiration Date is missing from an asset but Warranty Coverage is set to renew warranty, it is now reported in the budget as "Missing Info" (instead of "Overdue" as it was before the change)
Deployed on September 13, 2022

Fix: Excel export for the Companies grid has [object Object] instead of vCIO's and Account Manager's names

Fixes
  1. The Companies' grid Excel export has [object Object] instead of vCIO's and Account Manager's names
Deployed on August 30, 2022

Ability to hide the "Importance" and "Remediation" columns from the Company Audit report

Improvement
  1. It is now possible to remove the "importance" and "remediation" columns from the Company Audit report (details section). By default, they are shown.
Fixes
  1. Autotask PSA: The Asset's Model Number, Processor and Manufacturer are not being imported if the field are populated in the PSA by Datto RMM.
  2. JavaScript error when creating a new blank Agreement
Deployed on August 17, 2022

Misc UI Improvements

Improvements
  1. The active filter in the Project's list screen is now memorized throughout the session.
  2. Remove the redundant quarter selection for Project Agreement Adjustments, only keep a date selection.
  3. Add a notice on the Agreement's modal when there are linked projects with Agreement Adjustments for this agreements
  4. Add more contextual help in Project edit modal window
Fixes
  1. Invalid XML characters in the Account's name (e.g. & or <) causes an error in the payment gateway
  2. The UI budget can misplace agreement entries in the wrong year depending on the browser's time zone if the Company's Fiscal Year Start Date different from January 1st.
Deployed on August 5, 2022

Fix: Agreement Adjustments not always applied to budget and/or visual budget

Fixes
  1. The budget's visual representation does not consider the agreement adjustment(s) when the associated Project Opportunity is originally save with a blank expected start date and then one is added at a later time.
  2. The budget in the application user interface does not consider the agreement adjustment(s) when the associated Project Opportunity is originally save with a blank expected start date and then one is added at a later time.
  3. Deleting an Agreement that has an Agreement Adjustment coming from a Project Opportunity causes a JavaScript error if the visual budget displays Agreements
Deployed on August 4, 2022

Start the vCIO Process Audit from the audits screen

Improvements
  1. Company Audits started from the Audit screen can now be started as the corresponding vCIO process item is a close one is found (previously, it had to be started from the Company's vCIO Process screen or it was not linked to the vCIO Process)
    Note that "close" means an item that is not started and with its target date within ±3 months.
  2. vCIO Process audits can be started from the Company's dashboard screen
  3. The created PSA notification Ticket and/or Activities IDs are added to the vCIO Process Item's status modal window
  4. Add a local new "With Local Overrides" filter for the list of Company Assets
Deployed on August 3, 2022

New: Project Opportunity Completion Status and Date

New feature
  • The Project Opportunity's Customer Response field has been renamed to "Status"
  • Two new statuses are available for Project Opportunity "Status": In Progress and Completed
  • When "Completed", the project's linked non-third-party agreements are no longer displayed and non-third-party agreement adjustments are no longer applied (because the agreements and adjustment should be in the PSA by now)
  • A new "Project Status" section is available in the IT Plan report

Fix: Team members sorting in company list

Fixes
  • Team Member (vCIO and Account Manager) sorting is broken in main Company list grid
  • Meetings due "today" should be shown as the "next meeting" in the vCIO Process summary
  • Cannot unpropel and propel new companies in one go if propelling companies brings you over the limit, must unpropel first

New: Is 3rd party flag for Agreement to exclude them from MRR projections

Improvements
  • Add a 3rd party flag for Agreements. 3rd party Agreements are not counted in the MRR and MRR Forecast, but are presented in the Budget. Agreements synced from the PSA are never 3rd party.
  • Add note on Agreements when it comes from a Project Opportunity
Fixes
  • When adding a new Agreement, the updates are (for a time) on the next row after
  • In the Companies list, the "Next Meeting" and "Last Meeting" column should have two lines displayed
  • TBD amounts in Project Template are not passed over to new Projects created from them

New: Send Audit Review Notifications to Account Manager + "TBD" Agreement Amounts

New Features / Improvements
  • Audit Review Notifications can now be sent to a Company's vCIO and/or the Account Manager (previously only the vCIO could receive it)
    A setting is available to set the default in "Settings / General Preferences / Audit Module"
  • An Agreement amount can now be set to TBD.
    When pushing a Project Opportunity with such an agreement to the PSA, TBD will be considered as $0.
  • Add a "My companies only" filter on the main Companies list. When checked, only companies where the user (mapped to a PSA User) is either vCIO or Account Manager are shown.
    (Users with the Admin role show all companies by default)
  • Change the icon design for the vCIO Process Meeting and Audit Items in the Company Dashboard
  • Sign in screen now automatically focuses on the Username text box upon loading.

New: Company vCIO and Account Manager now mapped to PSA Users (instead of Propel Users)

New: Company vCIO and Account Manager now mapped to PSA Users (instead of Propel Users)
  • vCIOs and Account Managers are are mapped to PSA Users so they can be assigned even if the vCIO/AM in question does not have a Propel User Account yet.
  • For ConnectWise Manage: it is possible to auto-import mapped vCIO / Account Manager from PSA Company Team Roles
    See "PSA Integrations / Team Roles" for mapping
    New security permissions required in CW Manage
  • vCIO Process notifications and Audit Review notifications are only sent to Company vCIOs / AMs that have a Propel Users as well.
Fixes
  • In the UI's Budget Budget, an asterisk is displayed besides each Project Opportunities as soon as one has a TBD cost (instead of only beside the one with the TBD cost)

Fix: Rich text cells ending with a bullet list in the Audit report breaks the design of the following cells

Improvement
  • It is now possible to output the Audit Questionnaire's description in the Audit report.
Fix
  • Since the May 26th deployment, rich text cells ending a bullet list in Audit report break the design of the following cells (in Auditor Comments for example)

Improvements: split next 12 months asset actions into two

Improvements
  • Split the "Asset actions (next 12 months)" into two columns: Next 12 months and Overdue
  • ConnectWise: Change the vCIO Process Notification Ticket initial description for an private internal note to avoid seeing in it in CW client portal (if you are using it)
Fixes
  • Asset excel export would crash when two (or more) asset categories have a long name that, when truncated to Excel's limit would cause them to be duplicates
  • Red text in rich text editor (project description, audit comment, etc.) comes out as red with a yellow hightlight in Word

Several improvements

Improvements
  • Add an "Overdue" line in the Overview / Forecast screen
  • Add the "total monthly recurring cost" to the Project Roadmap summary table
  • Add an option to include the agreement's billing information in its name in the budget
Fixes
  • Refreshing the browser on the Overview / Forecast page redirects back to home page
  • Visual Budget and Visual Roadmap in Word report sometimes has project names displaying has extra spaces between letters

Beta: Support for Cisco and Meraki Warranty Lookups

New Beta Feature: Cisco and Meraki Warranty Lookups
  • Cisco and Meraki assets will have their purchase and warranty expiration dates looked up from the manufacturer.
  • The Purchase Date is taken from the "Ship Date" provided by Cisco
  • The Warranty Expiration Date is taken from the "Coverage End Date" provided by Cisco, it is not the Hardware Warranty End Date.
  • Unfortunately, for any expired coverage, the expiration date is not returned, so it will appear as "blank"

Fix: Missing "Parts Only" and "Lifetime Warranty" ignore cases for Dell Warranty Lookup

Fixes
  • Dell Warranty Lookup now also ignores "Parts Only" and "Lifetime Technical Support" Warranty Expiration Dates as they are in 2047 or more

Fix: Changes for a new, more recent Warranty Expiration date returned by the Manufacturer's API is not considered

Fix: Changes for a new, more recent Warranty Expiration date returned by the Manufacturer's API is not considered
  • When the warranty expiration date returned the manufacturer API lookup changes ( i.e. because of a warranty renewal), it is not pushed back to the PSA (if the write-back is enabled).
  • This causes the PSA date and API date to become different dates, and since the PSA date has priority over the Manufacturer's API date when they are different, the new, updated expidation date is never considered in budget calculations. It's like the renewal never happened.
  • The UI would report that the PSA date is different ( i.e. display an orange badge instead of a green one)
  • In order to be impacted, you must have write back to PSA enabled and have had a warranty renewed.
  • Since the Purchase Date does not change over time, it should not be impacted.

New Feature: Forecast Overview & Process Overview

New Feature
  • Overview Module: Available to users with the "Admin" role, this module will help vCIO Managers get a better overview of all their clients at once as well as check the revenue forecasts for the next years (by year, quarter, or month). Since it's possible to regroup by vCIO or Account Manager, it's also a good way to provide metrics into the performance of vCIO team members.
  • Ability to set contact information to receive monthly receipts
Fix
  • Overdue Warranty Renewals' assets are not showing up in the budget summary detail modal window.
    Modification: Overdue Warranty Renewals were set to be renewed as of "today" to budget subsequent renewals on today + 1, 2, years, etc. Now, they are set to be as of "yesterday" to make sure they appear as "Overdue" in the first year.

Autotask PSA: Asset Model Number, Manufacturer and CPU imported from Datto RMM fields

Improvement
  • For Autotask PSA, asset's field Model Number, Manufacturer and CPU are now imported by default from Datto RMM fields if they exists. This default mapping can still be overriden to use custom User Defined Fields instead.

Fix: Empty vCIO Process Years load forever

Fix
  • vCIO Process years without any items stay "loading" forever instead of display an empty list of items
Misc
  • Now possible to re-open a finished Company Audit to bring back to the "Review" stage

Fix: Opportunity Type is not sent to PSA when pushed

Improvements
  • Grid component column filters improved
Fixes
  • ConnectWise: Opportunity Type is not sent to PSA when Project Opportunity is pushed
  • Project Duration sum is not present in Project Roadmap Word document when Output Total Row is selected

Fix: Manufacturer and Model Number coming from the Warranty API query are not considered when searching the assets

Fixes
  • Manufacturer and Model Number coming from the Warranty API query are not considered when searching the assets
  • MRR is sometimes not present on the Companies list when Company is after a non-propelled company

Misc User Interface Fixes

Fixes
  • In the Project Roadmap, rejected projects are displayed even if checkbox "Output Rejected Project" is not checked
  • The select all/none buttons for the Company Audit sections selection do not work properly
  • When changing a project's template, the TBD checkbox does not update it's disabled/enabled state
  • Company Asset Categories screen does not reset input field state when "Use template values" is checked then another asset category is selected
  • Avoid a flicker when saving a new Company Asset Category

Fix: Possible JavaScript errors

Fix
  • When setting a Company's Fiscal Year Start Date or accessing the vCIO Processes page, a JavaScript error may be thrown depending on what data is loaded at that time or not

Fix: Projects and Agreements with a start date of today are considered as past / already handled

Fixes
  • Projects starting today are displayed in the "Past" filter instead of "Future"
  • Budget Summary and Visual Roadmap should not consider "today" as "in the past"
  • Asset filter "Expired Warranty" shows all assets with a warranty expiration date
  • IT Plan Title changes when selecting sections even if title comes from a saved template
  • Word Visual Budget and Roadmap are ometimes pushed to a 2nd page, causing a page with only the section title
  • Dragging audit questions sometimes results in a broken order

Redesign Company vCIO Process Page

Improvement: Company vCIO Process page has been redesigned
  • Displays multiple years on the same page (i.e. the drop down is removed
  • Once assigned, two vCIO Process years are automatically created (current year and the next)
  • Once a year ends, the next vCIO Process year is automatically created (no longer need to manually copy it)
  • Changes to a Company vCIO Process (template changes, new items, configuration changes) can be applied to all future processes (of that Company)
  • Remove the unnecessary "Archive" functionality

New: Ability to rename "vCIO" and "Account Manager" labels + General Beta for Visual Roadmap in MS Word IT Plan report

New Features
  • From the Settings / General Preferences, it is now possible to rename the labels "vCIO" and "Account Manager" used in the user interface
  • General Beta: the Visual Budget and Project Roadmap can now be generated as new sections in the MS Word IT Plan report. Please note: they are not automatically added to the document, they must be selected.
Fixes
  • The UI never refreshes when importing Audit Questionnaires questions from Excel even though the import is successful.

New: Improve tracking of vCIO Process in Companies "QBR" list view

New: Improvement to vCIO process tracking

It is now easier to see if the different vCIO processes are on track or not, directly from the Companies list view.

  • The following columns are added to the Companies "QBR" quick view:
    • Last Meeting
    • Last Audit Score
    • Meetings (last 18 months)
    • Audits (last 18 months)
    • Next Meeting
    • Projects (next 12 months)
    • Asset actions (next 12 months)
    • Agreements (next 12 months)
    • Total (next 12 months)
  • Most columns can be filtered using the "hamburger" button in the column's header
  • The current Companies grid can be exported to CSV

Improvement: Ability to post-date a budget (e.g. set it 2022 even though we are in 2021)

Improvements
  • Using the "backdate" option in the Budget generation options, it is possible to post-date it to Q1 of next year. This is useful in the last months of a year to generate as if you were already in the new year.
  • Implements stricter password requirements when Azure AD authentication is not enabled
Fixes
  • A deleted Agreement with a adjustment from a project is counted in the MRR calculation
  • Agreement date displayed in the Project Edit Modal window may be a day off sometimes because of timezone conversion

Fix: If agreement start date is on the last days of a month, displaying Agreements in the budget summary may hang the browser

Fix
  • Displaying the agreements in the Budget Summary or Budget Roadmap may hang the browser if an agreement start date is on the 29, 30 or 31 of a month.

Agreement creation w/ annual increase fix + Beta Word Visual Roadmap

Fix
  • Agreement's annual increase defaults to $ even though % is pre-selected. This only happens is the radio button is left untouched. Changed to no pre-selection.
Beta: Visual Budget / Project Roadmap in Word IT Plan Report
  • A Visual Budget representation like the one shown on the Company Dashboard can now be exported in the IT Plan report.
  • Two similar sections are available: Visual Budget and Project Roadmap. The Project Roadmap only has project opportunities where as the budget also has asset actions and agreements

New: Audit Impact from Project Opportunities

New
  • Add the ability to pick a Company Audit and see the Project Opportunities' impact on its score from the Project Opportunities screen
  • When generating a report containing both a Project Roadmap and a Company Audit results, a new "Audit Impact" column is outputted in the roadmap summary table
  • ConnectWise: Add the ability to sync the Project Opportunity's Expected Start Date with CW's native Expected Close Date field (instead of only with a custom field)
Fixes
  • Project Roadmap Total row cell alignment is wrong since duration column has been added


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