Setting up a vCIO Process can be a bit tricky, we know. This guide will help understand how to set it up the way you want.
Steps
The very first thing you need to do is define (with a pen and paper) what you want to have as a process, so:
1) Define how many meetings you wish to hold with your client within a year
2) Decide if you should perform an Audit before any of those meeting to prepare it
3) Set the offset of each item from a "to be determined for each company" date that we'll call the "alignment date"
4) Decide who should get a notification about the upcoming event and how much in advance (to give them enough heads-up to do it).
That alignment date is often the client's start of the fiscal year. That's when the budget comes into effect and if you'd like to have a say in it, you should meet some time before that gets approved.
Example
Typically, you want to meet a month or two before the start of your customer's fiscal year. Let's say it's June 1st. Then every 3 months after that to review the process. The would result in the following process items:
Type
|
Type of meeting
|
Actual date
|
Offset from June 1st (start of fiscal year)
|
Notify
|
Meeting
|
Annual Strategy
|
May 1st
|
1 month before
|
Account Manager & vCIO
|
Meeting
|
Quarterly Follow-Up
|
August 1st
|
2 months after
|
Account Manager & vCIO
|
Meeting
|
Quarterly Follow-Up
|
November 1st
|
5 months after
|
Account Manager & vCIO
|
Meeting
|
Quarterly Follow-Up
|
February 1st
|
8 months after
|
Account Manager & vCIO
|
And, if you wish to perform an IT Audit before the annual meeting to ensure you have a clear view of the issues and problems to include in the proposals, you would add it as the very first item, maybe a month before the meeting (so 2 months before the start of the fiscal year).
In Propel, this would all look something like this: